1.How long delivery will take?

Rush order: within 15 days, please add $30.00 from extra cost 
Normal time: Within 25 days (From May to Dec) 
Around 35 days (From Jan to April), it's busy season together with spring festival holiday, so produce time will be long.

2.Do you ship to my country?What Shipping method do you use?

We ship to all over the world,dresses will be shipped via DHL,TNT,UPS,EMS.

3.Can i order dresses in custom size or custom color?Would it costs any extra cost?

We offer custom made with no extra cost.

For custom size dress, please add the dress to cart, it will show you a note list, please leave below measurements there:
Bust______ cm/inch
Waist______cm/inch
Hip:_______cm/inch
Butt:_______cm/inch(for mermaid dress )
Shoulder to shoulder :_______cm/inch
Shoulder to bust :_______cm/inch(measured from middle shoulder to nipple)
Shoulder to hem :_______cm/inch( measure from the front of the body and past the nipple to the end of the dress, please include your shoes on, please see attached picture)
shoulder to waist :_______cm/inch (measured from middle of shoulder to natural waist)
nipple to nipple:_______cm/inch
Armhole:_______cm/inch(end of arm,a circle around the top shoulder)
Arm length:_______cm/inch(from the top shoulder to where you like)(need for dress which has sleeve)
Biceps:_______cm/inch (need for dress which has sleeve)
Neck circumference:_______cm/inch (need for high neck or halter style)
4.What is your return policy?
Please click following link for detailed return policy: https://visionbridal.com/pages/return-policy
5.Can i change the size and color for my dresses after payment?
Yes,contact us within 24 hours after payment,please.Here is our e-mail address:
visionbridal@outlook.com
6.If the dress wouldn't fit for me and I would like to give it back, what would I have to pay? And also if I wouldn't give it back but want to exchange it with another size, what would I have to pay?
Dear If it is our reason that causes the dress doesn't fit you well,then we will 100% refund or remake one or return 50% payment to you,you keep the dress. But if you give us wrong size,we can't accept refund, but we can make changes to the size of dress freely. And if you want to exchange it with another size,we will give you 20% discount.For example,if the first dress is 200 dolars,then the second one will only cost you 160 dollars.But you can only change one time.
7.Could i order a custom style dress?
This is no problem, we can customize dress according to the pictures you send to me,then we will quote the price and discuss the details with you.
8.Could i add some lace on the dress? Would it costs any extra cost?
If you want to add some embellishments on the dress you purchased,you need to pay an additional cost.For example,adding lace,beads,further,length of dress.
We wish that this questions and answers can help you.

 

1.How long delivery will take?

Rush order: within 15 days, please add $30.00 from extra cost 
Normal time: Within 25 days (From May to Dec) 
Around 35 days (From Jan to April), it's busy season together with spring festival holiday, so produce time will be long.

2.Do you ship to my country?What Shipping method do you use?

We ship to all over the world,dresses will be shipped via DHL,TNT,UPS,EMS.

3.Can i order dresses in custom size or custom color?Would it costs any extra cost?

We offer custom made with no extra cost.

For custom size dress, please add the dress to cart, it will show you a note list, please leave below measurements there:
Bust______ cm/inch
Waist______cm/inch
Hip:_______cm/inch
Butt:_______cm/inch(for mermaid dress )
Shoulder to shoulder :_______cm/inch
Shoulder to bust :_______cm/inch(measured from middle shoulder to nipple)
Shoulder to hem :_______cm/inch( measure from the front of the body and past the nipple to the end of the dress, please include your shoes on, please see attached picture)
shoulder to waist :_______cm/inch (measured from middle of shoulder to natural waist)
nipple to nipple:_______cm/inch
Armhole:_______cm/inch(end of arm,a circle around the top shoulder)
Arm length:_______cm/inch(from the top shoulder to where you like)(need for dress which has sleeve)
Biceps:_______cm/inch (need for dress which has sleeve)
Neck circumference:_______cm/inch (need for high neck or halter style)
4.What is your return policy?
Please click following link for detailed return policy: https://visionbridal.com/pages/return-policy
5.Can i change the size and color for my dresses after payment?
Yes,contact us within 24 hours after payment,please.Here is our e-mail address:
visionbridal@outlook.com
6.If the dress wouldn't fit for me and I would like to give it back, what would I have to pay? And also if I wouldn't give it back but want to exchange it with another size, what would I have to pay?
Dear If it is our reason that causes the dress doesn't fit you well,then we will 100% refund or remake one or return 50% payment to you,you keep the dress. But if you give us wrong size,we can't accept refund, but we can make changes to the size of dress freely. And if you want to exchange it with another size,we will give you 20% discount.For example,if the first dress is 200 dolars,then the second one will only cost you 160 dollars.But you can only change one time.
7.Could i order a custom style dress?
This is no problem, we can customize dress according to the pictures you send to me,then we will quote the price and discuss the details with you.
8.Could i add some lace on the dress? Would it costs any extra cost?
If you want to add some embellishments on the dress you purchased,you need to pay an additional cost.For example,adding lace,beads,further,length of dress.
We wish that this questions and answers can help you.